Are you struggling with the Echo Show not responding issue? And don’t know How to Troubleshoot Echo Show Microphone not working.
Then no need to worry, you are at the right place. Here you will get to learn how to do so. Rectifying this issue is not a difficult job, it is more straightforward than you think.
Alexa is a smart voice-controlled virtual assistant. And it works on artificial intelligence or responds to your voice immediately. It also manages small tasks like a reminder of daily activities or setting the alarm.
But sometimes due to various reasons, it fails to serve its function nicely. And as a result, users face multiple issues, including the Echo Show Microphone not working issue.
And there could be numerous reasons, which can lead to the same issue. But no matter what the reasons are, it is necessary to fix them as soon as possible.
If you are incapable to resolve this issue on your own, then here are some troubleshooting instructions. So, simply go through the following instructions to rectify the Echo Show not responding issue.
Why is Echo Show not responding?
It becomes much more straightforward to recognize and implement an efficient and adequate solution when we know the causing root of the issue. Below are some common causes, which can lead to Echo Show Microphone not working.
- Misconfiguration of Amazon account.
- WiFi issue.
- Poor internet connection.
- The glitch is in voice recognition.
- The microphone button is off.
- Power or internet outage.
- Bad position of the device.
Methods to Resolve Echo Show Microphone not working
Encountering the Echo Show not responding issue is quite frustrating, as you are unable to change the music, call anyone or load a GPS map with voice commands.
So, in order to bring Alexa back to its working position. It is required to rectify this issue immediately. Here is how to fix the Echo Show Microphone not working. Obey the below troubleshooting steps to rectify the same issue.
1. Give Commands Clearly
The most common reason for Echo Show Microphone not working is, that the command isn’t given properly. The first thing is, that use the correct wake word, and give commands slowly and clearly.
And also make sure, there is not too much sound around you, as this can cause Alexa not to recognize what you said. Eliminate unnecessary sounds, and try to call Alexa again.
2. Check the Physical Connections:
Before diving into software troubleshooting, it’s essential to ensure that your Echo Show’s physical connections are secure. Unplug the power cord from the device and then reconnect it firmly.
Also, make sure that any other connected cables are properly attached.
3. Check the Microphone Button on the Alexa
Amazon Echo smart speaker listens to your voice command through the microphone button. And it is possible, that while cleaning the area where Alexa is placed, you may accidentally press the microphone button.
So, before jumping to the conclusion, check that the button is on. And if it is off, then to turn it on back, you just need to press the button. Once the microphone button turns on, then the device will show a microphone turned-on notification.
Now Alexa will respond to your voice command. To check whether the microphone is working or not, give a voice command.
4. Relocate the Alexa
Another great option is the repositioning of the Alexa, to rectify the Echo Show Microphone not working. If your Echo Show not responding, then you should change the location of your device in your house.
Because of the possibility that Alexa is placed, where it having difficult to pick up your voice. You can solve the issue by moving your Echo to a quieter location. The following are the preferred location for placing the Alexa.
- Corner of the room, but away from the window.
- On the table beside the table.
- On the shelf, but make sure that you keep it away from other devices.
- On the edge of the kitchen, but away from the sink.
5. Use the Voice Training Feature of the Alexa
If none of the methods help you with the Echo Show Microphone not working issue. Then teach Alexa to hear you better.
If your Amazon Alexa is unable to catch your voice accurately, then microphone problems may arise. You can also train Alexa so it picks up your voice amongst the noise.
And it can also hear your command if you did not say your words clearly. Below is how to do the same.
- Open the Alexa app on your phone.
- Then click on “Menu” and visit “Settings.”
- After this, below the Alexa Device menu, click on “Voice Training.”
- And lastly, complete the tutorial.
6. Check for Software Updates
Outdated software can cause conflicts and glitches. Make sure that your Echo Show is running the latest firmware version. Open the Alexa app and go to the Settings menu.
Under “Device Settings,” select your Echo Show and look for the “Software Updates” option. If an update is available, follow the on-screen instructions to install it.
7. Reset the Router and Other Device
You can also reset your Echo Show and router. Resetting will bring the device to its factory position, and also erase all the settings that you made.
And doing this can fix a lot of problems, including your mic not working issue. Here is how to reset the router.
- Keep your router plugged, and locate the reset button on the router.
- After this, with the help of a paper clip, press and hold the reset button for 30-40 seconds.
- Then release it, and wait until the router turns on back.
Once you reset the router successfully, then also reset your Echo show. The following are the instructions for resetting the Alexa.
- On the Alexa device, press the reset button located near the power adapter port.
- And hold the button, until the light ring on the Alexa turns orange.
- After this, wait for the light to turn off, and then on.
- Now open the Alexa app on your phone, and go through the setup process again.
8. Change the Wake Word of the Alexa
You can use multiple wake words with Alexa, but one at a time. And it is feasible, that someone has modified the wake word for your Alexa, which is causing the device not to respond to your commands.
Amazon, Echo, Computer, and Alexa are some wake words of Alexa. In order to check, which wake word your Alexa device uses, or to change the word to your liking, follow these steps.
- Open the Alexa app on your phone.
- And click on “Device” located at the bottom bar of the app.
- After this, choose “All Device” from the top of the following screen.
- Now from the list, choose “Alexa.”
- Then on the device screen, scroll down to the “General” section.
- From the general section, click on the “Wake Word” option.
- After this, choose the preferred wake word from the available list.
- Once you choose, close the app.
- And lastly, use the same wake word, that you chose to see if it is working or not.
9. Contact Amazon Support
If you’ve tried all the troubleshooting steps and your Echo Show’s microphone is still not working, it’s time to reach out to Amazon’s customer support.
They have dedicated resources to assist you further and can provide specific instructions or arrange a replacement if necessary.
At the End
Facing Echo Show Microphone not working issue may be new for the users, but no need to worry.
This issue is curable, and you can fix it effortlessly. So before seeking help from someone, obey the above troubleshooting steps, to rectify the Echo Show not responding.
Certainly, these instructions will help you with the Echo Show Microphone not working issue. In order to rectify the same issue effectively, it is required to go through every step as given.
Performing the above techniques is quite easy, you do not need technical experience to execute them. Now you will be able to use your Echo Show, to stream videos and make the most of Alexa skills.
