Are you struggling with Orbi Not Connecting To Internet? If so, did you manage to resolve the issue? If not, then here are some troubleshooting steps, that will assist you in doing the same.
Orbi WiFi System provides a single WiFi network for your entire home and also boosts the performance of WiFi. It permits you to have one network name and password. And you don’t need to switch the network when you move around your home.
As with other devices, facing issues like Orbi White Light, Pink Light, etc. with Orbi is quite common. Lots of users have complained about the Orbi Not Connecting To Internet issue.
This not connecting to the internet issue is a very common issue that Orbi router users have encountered. And there could be numerous reasons, which can lead to this issue.
However, don’t get upset while noticing this problem, as Orbi Not Connecting To Internet is curable. And can be fixed quite easily without asking for assistance from someone else.
If you don’t know how to Orbi Not Connecting To Internet, then the following are some easy and effective ways to rectify the same problem. Simply follow the given instructions.
Why Orbi Not Connecting To Internet Issue Occur?
The Orbi not connecting problem is fairly common among all Orbi routers. Sometimes, this issue usually occurs due to some software issue on your device or some hardware damage.
Another primary cause for the same problem is, that the device might not be compatible with the router and the defective connection.
Recently, many users reported the Orbi Not Connecting To Internet issue on the Netgear forum. Anyway, whatever the causes are, we are going to resolve the issue. Follow the given solutions below.
Troubleshooting Methods to Solve Orbi Not Connecting To Internet
Hope now you have understood why this problem occurs, now it is time to fix it as soon as possible. Fixing this not connecting issue is not a complicated task, it is more straightforward than you think.
Go through the below problem-solving solutions to Solve Orbi Not Connecting To Internet issue.
1. Check your Internet Connection
Whenever you encounter this problem, the first thing you should check is your internet connection. Ensure you connect the router to your devices perfectly.
To get a fast and stable internet connection, connect both devices through an ethernet cable. You should also consult the ISP and ask if there is a network outage.
If this internet outage is the problem, then you need to wait for the ISP to repair the outage issues.
Follow the steps to check your network settings for any misconfigurations:
- Access the Orbi web interface as mentioned earlier.
- Navigate to the “Internet” tab and check the settings. Ensure that the connection type (e.g., DHCP or PPPoE) matches your ISP’s requirements.
- If you’re unsure about your ISP’s settings, contact them for assistance.
2. Check Physical Connections
The first step is to ensure that all physical connections are secure and properly set up:
- Verify that your Orbi router is connected to your modem via an Ethernet cable. Ensure the cable is securely plugged into the WAN port of the router.
- Check that your Orbi satellite(s) are connected to power outlets and are displaying a solid white light, indicating they are properly powered on.
3. Check the Network Adapter
If the internet connection is fine, then another step you should do is check the switches on the router and network adapter.
To do this, first, you need to ensure the access point on the Orbi router is switched on, and then follow the below instructions.
- Press the “Windows” and “R” keys to launch the run box.
- In the run box, enter “ncpa.cpl” and click on the “Enter” button.
- After this, in the “Network Connection” window, check if the network adapter is enabled.
- If it is not enabled, then simply click on “Adapter” and choose the “Enable” option.
- Now you can see if the Orbi Not Connecting To Internet problem is resolved.
4. Power Cycle the Network Connection
Another way to rectify this problem is to power cycle the network connection. Doing this will give a fresh start to the device. Obey the given instruction to do the same.
- To do this, take out the power cable from your computer and turn it off.
- Then unplug the cable from your Orbi router.
- After this, wait for at least some minutes.
- And now plug back all the back into the router and turn on your PC.
- Once it is turned on completely, check if the problem gets solved.
5. Reset your Network Settings
If still you are facing the same issue, then the issue could be linked to the internet connection. So, in this, you need to check your network settings.
Check all internet settings with your device. And also ensure that your router is connected to the internet via an Ethernet cable.
6. Check for Firmware Update
If it has been very long since you haven’t updated your device, then it is possible you may encounter the Orbi Not Connecting To Internet issue.
Because outdated firmware is also responsible for the losing internet connection problem. Most of the time, the router downloads the firmware updates automatically.
But at times, the automatic update stops working. So, to get a more suitable internet connection, you need to check for the firmware update manually.
If any new update is available, then you can download and install them on your device. Once successfully installed, see if the problem is fixed or not.
7. Factory Reset
If all else fails, you can perform a factory reset on your Orbi system. Remember that this will erase all custom settings, so back up any important configurations first:
- Use a paperclip or a similar tool to press and hold the reset button on the back of the Orbi router for about 10 seconds.
- Release the button when the power LED starts flashing amber.
- Repeat the same process for the satellite(s) if necessary.
- Set up your Orbi system from scratch using the Orbi app or web interface.
Conclusion
Orbi Not Connecting To Internet can be due to a variety of factors, but following the above troubleshooting steps should help you pinpoint and resolve the issue.
If you’re still experiencing problems after trying these steps, it’s advisable to contact NETGEAR’s customer support or consult with your ISP for further assistance. With patience and persistence, you can enjoy the seamless connectivity Orbi is known for once again.
