Are you one of those, who have owned an Amazon Alexa device? If your answer is yes, then I would like to ask you a question. Have you ever encountered the Amazon Alexa lights server is unresponsive?
If you nod your head, yes, and wonder how to fix this. Then no need to be upset, we have got you covered. Here you will be provided with an easy-to-follow brief guide on the same.
Alexa is an AI-based voice-controlled virtual helper that cheerfully reacts to voice commands. It gets automatically connected with smart lights to automatically turn them on and off based on the signals from other devices.
However, at times, it leads to unexpected issues including the Alexa lights server is unresponsive. There are various factors that can lead to the same problem. If you are also struggling with the exact problem.
Then you arrived at the correct destination. The most common reason for the Alexa server is unresponsive is a disruption to the network connection. Therefore, you need to ensure that your lights are connected to a stable WiFi network.
In this, we will cover the root causes of the unresponsive server issue and how to fix this. Go through the following section to rectify that the Amazon Alexa lights server is unresponsive.
What are the Causes of the Alexa Server is Unresponsive?
Before you head over to find fixes, you should get familiar with the root causes first. Below we have listed some common causes due to which the Amazon Alexa server is unresponsive problems occur.
- Unstable or Weak WiFi connection.
- Technical glitches.
- The microphone isn’t working.
- Alexa is offline.
- The voice command isn’t loud enough.
- Outdated device.
- Compatibility issue.
Methods to Troubleshoot Amazon Alexa Lights Server is Unresponsive
Once you get familiar with the root causes, now it is time to fix it as soon as possible. Follow the below-provided fixes to troubleshoot the unresponsive server problem. Have a glance at the subsequent paragraph.
1. Check your WiFi Connection
Well, proceeding to further steps, check your WiFi connection. An inactive and working internet connection is required for Alexa to work properly. First, you have to ensure that the building is on and connected to the WiFi network.
Also, ensure that the bulb is in the range of the WiFi network. If using Bluetooth build, then make sure it is close enough to be detected. For WiFi smart bulbs ensure you are within the network range of the bulb to connect.
There are many smart lights that only connect with the 2.4 GHz frequency band on your WiFi. Therefore, you need to check the router broadcast 2.4GHZ WiFi network SSID.
2. Power Cycle the Alexa Device
If the WiFi connection is fine, then power cycle your Alexa device. To do this, take out the power cord from the rear of the device. Then wait for a while and plug it back.
Now wait till the device resets and connects to your WiFi. Once restarted completely, check whether the Amazon Alexa server is unresponsive is fixed or not.
3. Check the Microphone Button
This unresponsive Alexa problem can occur if the microphone button is on because it cannot hear your command. So, you need to ensure the microphone button is off and the device isn’t mute.
If the microphone button is on, then press the mic button on the top of the device to disable it. Once done see if your Alexa is responding to your voice command or not?
4. Speak Clearly to the Alexa
If still struggling with the amazon Alexa server is unresponsive, then it might be because you are not loud enough. In this, you can review your Alexa voice history to check what Alexa is hearing. Below is how you can check the voice command history.
- Open the Alexa app on your phone and sign in if you haven’t yet.
- Next, click on More, located at the bottom right corner, and click on Settings.
- Now swipe down and from the menu, choose the Alexa Privacy option.
- After this, choose Voice History and swipe through voice commands and replies.
- Then if it matches. If it does not hear you, then ensure that you are speaking clearly and loud enough.
5. Disable and Re-enable the Alexa Skill
Another method to fix the Alexa lights server is unresponsive is disable and re-enable the Alexa skill. Here is how to disable and re-enable the Alexa skill.
- On your phone, launch the Alexa app and choose More.
- Then click on Skills & Games and search for smart lights for the Alexa skills.
- After this, you will arrive at Skill’s info menu and choose Disable Skill.
- Now a pop-up warning will display and confirm your choice.
6. Change the Wake Word of Alexa
If Alexa is still not responding, then try to change the wake word for Alexa. Changing the wake word might help you fix the unresponsive Alexa lights server. So, to change the wake word, open the Alexa app on your phone and visit Settings.
Then choose your device and navigate to the wake word section. Here you can verify you are using the correct wake word. Once you have changed the wake word, see if the problem is resolved or not.
7. Update the Alexa Device
If none of the above resolutions fixes the problem, then update the Alexa device. Outdated devices can also lead to the Alexa server is unresponsive. So, it is necessary to keep the device updated to its latest version.
To manually check and update the Alexa device, launch the app settings and scroll down to the About section. Now note down the Device Software Version. Next, launch the web browser and visit the Alexa Software Version.
After this, if your version is not l updated, mute your device and wait for the software update. Muting the device ensures it is not busy and can receive the updates Amazon sends out.
Sum up
To fix the amazon Alexa server is unresponsive issue, all you need to do is follow the above-mentioned fixes. Hope the above guide will help you to understand why the server of the Alexa is unresponsive and how to fix this.
If no fixes worked out, then try to get in touch with Alexa experts. They will provide you with full assistance and also help you to fix the Alexa lights server is unresponsive.
