Have you ever encountered Samsung error 116? If yes, were you able to resolve it on your own? If the answer to this question is no, then no need to worry. The following guide will help you in accomplishing the exact.
The Samsung TV is a one-stop reference, to fulfill all your entertainment and recreation needs. As with other devices, facing problems like Samsung error code 116 with your TV is common.
Every user faces the same error code once with their smart TV. If you are one of those, who is encountering the same problem. Then there is no need to get upset, as here we will provide you with a comprehensive guide that will help you in resolving this problem.
Electronic devices and error codes are two inseparable factors that occur whether you own a phone, computer, or smart TV as well. It is almost impossible to have a trouble-free experience with gadgets.
If you own a Samsung TV, then there is a possibility that you encounter error codes, including Samsung error 116, 202, 203, etc. There could be several causes that can lead to the same issue.
However, the topic is not what are the causes of the problem, it is required to fix it as quickly as possible. But before you start finding solutions to fix this problem, it is necessary to get familiar with the problem.
If you are incapable of resolving it on your own. Then the following instructions will get all the information about what is Samsung error 116, and how to fix it.
What is Samsung Error 116?
This error code on the Samsung TV occurs due to an open API (Application Programming Interface) with the smart hub device. The Samsung error 116 shows that the smart Hub is not able to access, and broadcast content from the internet.
When your network connection is poor, and the smart hub cannot connect to the server leads to this problem. With this one more question arises in the user’s mind, that is why Samsung TV not connecting to the internet?
Your TV is not connecting to the internet because it is losing internet connection continuously or is unable to detect your wireless network. It might be because of old firmware or the TV needs to be reset.
Troubleshooting Ways to Resolve Samsung Error 116
As of now, you have understood why Samsung error 116 occurs, now it is time to rectify this error code as shortly as possible. If you don’t know how to do so, then go through the below methods to do the same.
1. Check your Internet Connection
As mentioned above a poor internet connection can lead to this problem on your smart TV. So, whenever you encounter the same problem, the first thing you should check is your internet connection.
Make sure that you are connected to a stable and working internet network. If the WiFi network is working, then check your internet speed. You can also try to switch your network, to see whether it works.
2. Reboot the Samsung TV
You can also try to reboot your device, to rectify the same problem. To do this, first, you have to unplug the power cord of the TV from the wall outlet.
Then wait at least for a couple of seconds, and plug back the power cord. Doing this will help you to get rid of random software errors. After power cycling, when you power it on, wait for a minute before turning it on.
3. Restart your Router
If rebooting the TV does not help you out, then you need to restart your router. Restarting the router will help you fix all the minor glitches, and also give a fresh start to the device.
So, if you are using a router, without restarting it for a long time. Then all you have to do is restart your router.
Sometimes, a simple restart improves the speed of the internet and fixes the glitches that are leading to the problem. To do this, press the power button, to turn off the router.
After that, wait for at least a couple of seconds and turn the router on. Once it turns on completely, check whether it works or not.
4. Update your Smart Samsung TV
Sometimes, the Samsung error 116 appears due to outdated firmware. So, before you proceed with further troubleshooting ways, update your smart TV. Below are the steps to update the Samsung TV.
- Firstly, press the “Menu” button, located on the TV remote.
- Then visit “Settings” and click on “Support.”
- Now choose the “Software Update” option and then “Update Now.”
- After this, your TV will start searching for any new available updates.
- Once it finishes updating, check if the problem is solved or not.
5. Factory Reset the Samsung TV
Another method to get rid of the Samsung error 116, is to factory reset the device. As if your software is running on some bugs and micro functioning that cause the same problem. So, to get rid of this. Try to factory reset your device.
- Visit the “Menu” tab, and click on “Support.”
- Then click “Enter” and choose the “Self Diagnose” option.
- After choosing, with the help of a remote press the “Enter” button.
- Now choose “Reset” and enter the default Pin that is “0000.”
- Next you have to confirm whether you want to reset the TV by clicking on “Yes.”
If you have changed the default PIN of your TV. Then after resetting the device, your pin will revert back to 0000. This might help you to get rid of the same error code from your TV.
Sum up
Encountering Samsung error 116, and wondering how to fix this. Well, there is no more need to get upset while noticing this problem. The above simple and easy guide will help you in resolving the same problem.
Hopefully, the above ultimate guide will assist you with how to rectify the Samsung error 116. For the same, all you have to do is follow the below problem-solving methods.
