Have you experienced the Arlo camera not charging? If your answer is yes, were you able to fix it on your own? If not, and wondering how to fix the Arlo camera not charging.
Arlo camera is a home security camera that is known for its battery life and range. Keeping the Arlo camera charged is required to keep capturing moments, events, and sights.
But what if you encounter the Arlo camera not charging? There are several reasons that can lead to the camera not charging. Encountering issues with the device can be quite frustrating.
However, the good thing is that this problem is curable and can easily be fixed in a few simple steps. In this, we will walk through a simple and comprehensive guide to fix the Arlo camera not charging.
If you are unable to resolve the problem on your own, then here are some troubleshooting resolutions. Simply go through the following instructions to rectify the Arlo camera not charging problem.
Why Is My Arlo Camera Not Charging?
The Arlo camera is reliable. But as likely with other electronic devices, encountering charging issues with the Arlo camera is very common. Therefore, you should get familiar with the root causes first, before jumping to fixes. Here are some common reasons for the Arlo camera not charging.
— Fault in Power Adapter
Because you are having trouble with charging, the foremost thing you should check is the power adapter. The power adapter is the main part of the Arlo camera to charge the battery. If the power adapter is damaged, then it won’t be able to charge the camera.
— Damage to Battery
If the battery in the Arlo camera is faulty, then it can damage your camera sooner or later. So, you need to fix the problem as soon as possible, otherwise, the Arlo camera will not turn on.
— Charging Port and Connection Problems
The charging process can be disrupted if the charging port is faulty or if the connections are poor. Using this section, you will learn how to inspect and troubleshoot these elements to ensure a stable connection for effective charging.
— Software or Firmware Glitch
Sometimes, software bugs or firmware issues can cause charging problems. An outdated version of the firmware or a malfunctioning app can disrupt charging.
Steps to Resolve Arlo Camera Not Charging
Once you have understood the problem’s root causes, it becomes easier to troubleshoot the problem. Go through the below-provided fixes to rectify the Arlo camera not charging issue.
1. Check the Power Adapter Cable
Before checking the battery itself, it is worth it to see if you have correctly inserted the power adapter cable. The problem may be occurring because the cable might have not gone well all the way.
Likewise, you should also check whether there is any kind of fault with the power adapter cable. For beginners, make sure that the cable is completely inserted inside the AC power adapter as well as the camera.
2. Reinsert the Batteries
The next step to fix the Arlo camera not charging issue is to try to re-insert the batteries into the camera. There is a high chance that your batteries might not have been installed properly.
So, reinserting the batteries in the camera will eliminate the possibility of this happening. Start by removing the batteries from your camera and keeping it turned off for a few seconds.
Also, make sure that you have the adapter cable plugged during the reinsertion process. You can try plugging the cable again as soon as you reinsert the batteries. Once done, see whether the problem is solved or not.
3. Check for Any Error
If you are still struggling with the Arlo camera not charging, then you should check for any possible error. Sometimes, while logging into the Arlo account, an error occurs.
Once you have logged into the account, you need to check for an error message. If you see any errors, then go through the following instructions.
Use any other camera with the power adapter cable. If the other camera is charging, then you are probably dealing with a faulty camera.
Similarly, you can also try charging the camera with another power adapter cable to see if it works.
4. Clean the Arlo Camera
Another method to resolve the Arlo camera not charging is to clean your camera. Sometimes problems occur due to a dirty camera. Oftentimes, the contacts of the camera get dirty, which can cause all sorts of issues.
For instance, you might likely have debris or dirt stuck inside the contacts of the camera. So, to fix the problem, you need to wipe or remove dust from the camera’s battery or the camera itself.
5. Factory Reset the Arlo Camera
If none of the above solutions help you solve the Arlo camera not charging issue, then try to reset your camera. This will erase all the faulty settings and bring it back to its factory state. Below is how to factory reset the Arlo camera.
- On your phone, open the Arlo Secure app and go to the Devices section.
- Then choose the camera you want to reset and click on the Gear icon.
- After this, choose Device Name and click on Remove Device.
- Now confirm your action by clicking on Yes, to remove the camera from your account.
- Next, you will be directed to the Devices page, then click on the + icon.
- After that, pick up your Arlo device and go through the on-screen instructions to reconnect your camera to the Wi-Fi network.
6. Check the LED Light
When the camera has a low battery, the LED slowly blinks amber, and when the camera is fully charged, the LED is solid blue. Usually, Arlo cameras take 2-3 hours to get fully charged.
If the LED is blinking amber, the battery is not charging. So, just take it out and put it back in. While doing this, make sure it is aligned properly.
7. Check for Firmware Updates
Outdated firmware can occasionally cause charging issues or other performance-related problems. Here’s how to check and update the firmware on your Arlo camera:
- Open the Arlo app or visit the Arlo website and log in to your account.
- Go to the Settings menu and select your camera.
- If an update is available, you will see a notification prompting you to update the firmware. Follow the on-screen instructions to complete the update.
- After the update, test the charging again.
8. Contact Arlo Support
If you’ve followed all of the above steps and your camera still isn’t charging, it might be time to contact Arlo’s customer support. They can help diagnose the issue more thoroughly and provide warranty or repair services if necessary.
- Visit Arlo’s support page: Head over to Arlo’s official support site and follow the instructions for troubleshooting or submitting a warranty claim.
Conclusion
A malfunctioning Arlo camera that won’t charge can be frustrating, but most of the time, the issue can be fixed with a few simple troubleshooting steps.
Start by checking the cable and adapter, cleaning the contacts, ensuring the battery is in good health, and verifying the camera’s environmental conditions.
If all else fails, don’t hesitate to contact Arlo support for further assistance. By following this guide, you’ll be able to get your Arlo camera back to full power and ensure reliable security once again.
