Netgear Orbi, is a wireless router. With mesh WiFi technology, you get a fast, stable signal throughout your home. The device also offers advanced features such as parental controls, guest network access, and more.
A large home will benefit from the powerful signal provided by the Orbi device, which is easy to use. A wireless network is created using multiple devices, called nodes, placed throughout the house. Netgear Orbi Purple Light also has a meaning.
The mesh WiFi technology in the Orbi router allows nodes to communicate with each other, creating a larger and stronger wireless network. Sometimes the Orbi purple light blinks regularly, so it is also necessary to fix it.
This ensures that no matter where you are in your home, you can connect to the internet without experiencing dropouts or slow speeds.
Parental controls and guest network access allow you to manage and monitor who accesses your network, while advanced features provide an enhanced user experience.
The Netgear Orbi Purple Light indicates that the device is connected to the internet and ready to be used. It is also crucial to fix Orbi purple light issue quickly.
Understanding the Orbi Purple Light Issue
The purple light on your Orbi router or satellite generally signals a connection problem or syncing issue between the main router and its satellite(s).
This disruption can lead to a degraded network performance and might even cause connectivity drops. The purple LED is not something to panic about; instead, it serves as a visual cue for you to diagnose and resolve the underlying problem.
Reason For Orbi Purple Light Issue
The Orbi router’s LED light changes color depending on the network status. The meaning of the Netgear Orbi Purple light must be understood to resolve the issue quickly.
The purple light on the Orbi router indicates that it is synchronizing with the satellite. It also indicates that the router is establishing a connection with the satellite, and it should turn blue once the connection is established.
- Router and Satellite Sync Issue: When your Orbi router and satellite(s) fail to synchronize properly, a purple light can appear. This often happens when the satellite cannot establish a stable connection with the router.
- Firmware Update in Progress: A purple light might indicate that a firmware update is in progress. This is a normal state during the update process.
- Connection Problems: It can also indicate a connectivity problem between your Orbi units or between your Orbi system and your modem.
Now, let’s dive into the troubleshooting steps to resolve the Orbi Purple Light issue.
Methods to Fix Orbi Purple Light Issue
You can easily use various methods to fix Orbi purple light issue. It is always important to read and follow all the steps properly. Here you can check out the best methods to solve the Netgear Orbi purple light issue.
1. Check Power and Connections
The first step is to ensure that your Orbi router and satellite are getting adequate power and the power adapter is properly plugged in. Follow these steps:
- Verify that the power adapter is securely connected to the Orbi router and satellite, and both devices are receiving power.
- Check if the power outlet is working correctly. Plug another device into the same outlet to confirm it is operational.
2. Disconnect Unwanted Devices
An overcrowded network may cause connectivity issues, preventing your internet from working. Your Orbi device has a purple light due to congestion.
You can do this very smoothly and simply. You only need to remove any unused or unwanted devices from the network. The purple light will disappear because you have more bandwidth on your Orbi.
Navigate to the menu of the connected device to disable or disconnect unwanted devices using the app or router settings. Devices that are no longer needed or wanted are now removed from the network.
Checking whether the Orbi purple light is solved is also necessary here.
3. Positioning of Orbi Devices
Improper placement of the Orbi router and satellite units can lead to communication issues between the two, resulting in the purple light problem. Consider these points:
- Make sure the Orbi satellite is placed within a reasonable range of the main router. It should ideally be in the same room or a nearby room to ensure a stable connection.
- Avoid placing the Orbi devices near thick walls, large metal objects, or other electronic devices that might cause interference.
- Keep the router and satellite away from sources of potential signal disruption, such as microwave ovens or cordless phones.
4. Restart the Entire Orbi Network
The Orbi purple light persists even after removing non-used or unwanted devices from your network. Try restarting your router if it doesn’t work.
For this step to be completed, the router, modem, and satellite must be turned off. The steps must be followed in order, and you must be patient. Below are the steps you can follow.
- You must turn off the router, the modem, and the satellite.
- When you are ready to reconnect them, wait a few minutes after unplugging them.
- Wait two minutes before using the modem after it has been turned on and connected to a power source.
- You need to connect the router to the power source and turn it on.
- Turn on and plug in the satellite.
- It is necessary to boot and connect the satellite and router before you can use them.
- By restarting the computer, you can fix the Netgear Orbi purple light.
5. Check for Damaged or Loose Connections
A loose or damaged cable or wire causes purple light. It is easy for wires and cables to loosen when you move the router or clean the surrounding area.
By re-establishing a solid connection between the router and the modem, the purple light is turned off, signaling that you have restored the connection between your router and modem.
You can follow the steps below to fix Orbi purple light.
- Make sure all of your router’s cables are disconnected and that they are not damaged before continuing.
- By reconnecting all wires, ensure that all cables are securely connected to the port.
- Restart your router to ensure the purple light has disappeared.
- A loose or damaged cable on the modem or satellite may still produce the purple light.
- You can try replacing the cable, connecting it, restarting the router, and seeing if the problem goes away.
After this, you can check whether you can fix Orbi purple light issue or not.
6. Firmware Update
Outdated firmware can sometimes cause compatibility issues, leading to the purple light problem. To update the firmware:
- Access the Orbi router’s web interface using a computer connected to the Orbi network.
- Navigate to the settings or admin page and look for the “Firmware Update” option.
- If a new firmware version is available, follow the on-screen instructions to initiate the update.
7. Factory Reset Orbi Device
Your Orbi can be factory reset if you’ve tried the above steps and still see a solid purple light. This problem is caused by router firmware errors or flaws, which can be fixed by performing a factory reset.
Factory resets erase all settings, passwords, and configurations. You can reset your Orbi device by following these steps:
- At the back of your router, you will find a reset button. This reset button is used to reset the router to its factory settings, which can be useful if you are having trouble connecting to the internet or if the router’s settings have been changed.
- Using a needle or pointed object, press the pinhole open. For best results, hold the needle for a minimum of 10 seconds. By resetting the router to its factory settings, you are wiping away any settings and configurations that are applied to the router, such as password changes, security settings, or any other customizations. This ensures that the router is completely reset and that any potential issues are resolved.
- After rebooting to factory settings, gently release the button.
- This process requires turning on the router.
You can now check whether the Orbi purple light issue is resolved.
Wrapping Up
Encountering the Orbi purple light issue can be frustrating, but it’s essential not to panic. By following the troubleshooting steps mentioned above, you should be able to identify and resolve the problem in most cases.
If the problem persists even after trying all the steps, it might be a good idea to reach out to Netgear support for further assistance.
Remember that maintaining the Orbi system with regular firmware updates and proper positioning can help prevent such issues in the future.
