How to Troubleshoot the Firestick not Working?
If you are struggling with Amazon firestick not working, then you are at the right place. Here you will get to know how to fix the firestick not working.
Encountering this issue is not new, every user faces this issue once while using the Firestick. But the good thing is that this issue is curable, and you can easily fix this.
Firestick is an elegant device that allows you to stream over a million films and episodes, live sports, music, and more. It helps in converting your TV into a smart one and also provides you excellent streaming experience at a reasonable price.
And it also allows us to watch our favorite TV shows and movies from top services like Netflix, Disney+, and Amazon Prime in one place on a popular, easy-to-navigate platform.
The Firestick does not encounter errors very frequently, but at times, due to some causes, it can stop functioning all of an unexpected after it has been used for some time.
This issue might be occurring because of some problem with the remote, compatibility issue, or sneaky problem with the device itself. And as a result, the user faces numerous issues, including the Amazon firestick not working.
No matter what are the causing roots of the issue, it is necessary to fix it as early as possible. If you are unable to fix this on your own.
Then the following are some troubleshooting methods, to get rid of this firestick not working. Simply go through the below-given steps.
Methods to resolve Amazon firestick not working
It becomes much easier to determine and implement an efficient and adequate resolution when we know the causing root of the issue. Hope now you have understood why this firestick not working.
Now it is time to fix it as early as possible. If you don’t know how to rectify the Amazon firestick not working, then obey the below instructions to do.
1. Restart your Firestick
Restarting the device is the easiest and most effective way to fix most of the issues. It fixes all the minor glitches of the device and is also a universal method yet.
Restarting the Firestick reloads the system, and also gives a fresh start to the system. To restart the Firestick, first, you need to unplug the TV from the power source. Then disconnect the firestick from the TV, and wait for at least 4-5 minutes.
After this plug the TV back into the power source, and connect the Firestick back to the TV. Now turn your TV on, and check whether the issue is fixed or not.
2. Update your Firestick
Another possible reason for firestick not working is outdated software. So, in order to keep your device working properly, update your Firestick.
Keep updating the device to fix all bugs, crashes, and other performance issues present in your device. Every updated software comes with unique and improved features for a more pleasant experience on FireStick.
And before updating the firestick, make sure that your device is updated in which the firestick is installed. You can manually check for updates in the settings of firestick.
Below are the instructions for how you can update your device:
- Firstly, on the home screen of the device, click on “Settings.”
- And then click on “My Fire TV.”
- After this, on the next page click on “About.”
- Now scroll down, and click on the “Install Update” option.
- After this, updating will start, and make sure that you don’t turn the device off while it is updating.
- And once it updates completely, reboot your device.
3. Factory reset the Firestick
Factory reset is the generic resolution to fix multiple issues that are stopping Firestick from working properly. Doing this brings your device back to its factory default settings.
This will also erase all your data and personal settings on the device permanently, and bring it back to its default settings.
If you do not know how to do a factory reset firestick, then simply go through the following instructions.
- Go to the home screen of Firestick, and on the top of the screen click on the “Settings” option.
- After this, click on “My Fire TV,” then scroll down to the bottom and click “Reset to Factory Defaults.”
- Now it will ask for confirmation from you, as resetting will remove all your personal information, and existing apps, and delete all the personal selections.
- Then click on “reset” to continue the resetting process.
4. Check your HDMI connection
If none of the above solutions are helping you with the Amazon firestick not working issue. And with the not working issue, if the screen of the TV goes blank, then this indicates that the Firestick isn’t accurately connected to the HDMI port of the TV.
So, make sure that it is securely fitted to the connected to the HDMI. And if in case you are using the adapter, then check that it is attached firmly.
If it is not, then try to remove the HDMI or adaptor, and connect the Firestick directly to the TV. Most of the TV come with multiple HDMI ports, and it is possible that you are connecting it to a non-functional port.
Try to connect it to another port. In this case, the best way is to connect it with another HDMI device. If this is also unable to help you, then the fault may be in your Firestick.
Sum Up
Certainly, these troubleshooting steps will help you in resolving the Amazon firestick not working. So before seeking help from someone, obey the above instructions.
If you do not know how to solve this issue, then simply follow the given troubleshooting steps to fix the Amazon fire stick not working.
It is also required to follow the steps as given. If in case. none of the above solutions are helping you out, in this, you may need some expert assistance.
Try to get in touch with a Firestick expert. They will provide you with full assistance, and also help you in rectifying the firestick not working.