Are you struggling with Canon error e02 and unable to find out why this occurs? Then you are in the right place. Here you get a step-by-step guide to Fix Canon Error e02.
A Canon printer is a device, which carries text and graphical output from a computer and then fetches the data to paper. And it comes with advanced features like a USB port, wireless connectivity, Ethernet, and much more.
Though the Canon printer is overall great, there are at times when users encounter errors including Canon error e02. Facing this error is quite common, every user faces this issue once while using it.
The signs and symptoms of this error code are printhead overheating, the printer will not print properly, ink leakage, and many more. However, while noticing this error code, don’t get upset.
There could be numerous reasons which can lead to this error code. But the good news is that this Canon error e02 is curable and can be fixed easily. If you don’t know how to rectify the same.
Then there are some troubleshooting steps, that you need to follow in order to make sure that you get rid of it. Simply go through the below instructions, in order to Fix Canon Error e02.
What is Canon Error E02
Canon Error E02 is a printer error code that indicates a paper jam or document feed issue. When this error occurs, your Canon printer is unable to feed paper properly, leading to printing disruptions.
The error message may appear on the printer’s display screen or be accompanied by flashing lights. Fortunately, with some simple troubleshooting steps, you can often resolve the issue on your own.
Before moving to the methods to fix error e02. Let’s check out the possible reason behind this issue.
Reason Behind Canon Error e02
Understanding the underlying reasons behind Canon Error E02 can help you prevent and resolve the issue more effectively. Here are some of the primary causes:
- Paper Jam: The most frequent reason for Canon Error E02 is a paper jam within the printer. When paper becomes stuck along the paper path, it disrupts the printer’s operation, leading to the error message. Paper jams can occur due to multiple pages being fed at once, misaligned paper, or paper debris within the printer.
- Incorrect Paper Size and Type: Using the wrong paper size or type that does not match the printer’s settings can trigger the E02 error. For example, if the printer is set for letter-sized paper but you load legal-sized paper, the printer may not be able to process it correctly.
- Dirty or Worn Paper Feed Rollers: The paper feed rollers are responsible for grabbing and advancing the paper through the printer. If these rollers become dirty, dusty, or worn out, they can lose their grip on the paper, resulting in feed issues and the E02 error. Regular maintenance and cleaning of these rollers can help prevent this problem.
- Internal Sensor Issues: Modern Canon printers are equipped with various sensors to detect paper jams and monitor the document feed process. If one of these sensors malfunctions or becomes dirty, it can send erroneous signals to the printer, causing the E02 error.
- Mechanical Problems: Sometimes, mechanical components within the printer, such as the pick-up and feed mechanisms, can develop faults or misalignments. These issues can prevent the smooth feeding of paper, leading to the E02 error.
- Software and Firmware Problems: Outdated or corrupted printer drivers, as well as firmware issues, can occasionally lead to errors like E02. Keeping your printer’s software up-to-date and ensuring compatibility with your operating system can help prevent such errors.
- Overloaded or Overused Printer: If you consistently overload your printer with more sheets of paper than it can handle or subject it to heavy use without proper maintenance, it can increase the likelihood of encountering the E02 error over time.
Troubleshooting Methods to Fix Canon Error e02
This error code is a technical problem that also causes problems in the printing process. So, it is required to Fix Canon Error e02 as soon as possible. Obey the below techniques to rectify this problem from your Canon printer.
1. Reset the Canon Printer
The first and foremost way to resolve any technical issue is, to reset the printer. So, to Fix Canon Error e02, you need to restart your printer. Doing this will give your printer a fresh start.
To do this, you need to press and hold the power button for some time and let the device shut down. And also disconnect it from the PC, and unplug the cord from the power outlet as well.
After waiting for a couple of minutes, plug in back the printer and turn it on by pressing the on-off button. Also, connect it back to the PC, and then take a test print and see if the problem is fixed or not.
2. Check the Printhead
If after restarting the printer, you are still facing Canon error e02. Then you should check your printhead. Go through the below methods to do the same.
- Firstly, turn off the printer, then open the printhead.
- After this, wait for some time and turn the printer on.
- Then see the cartridge will start moving to the left.
- Now before it reaches the left, close the print head.
- And then leave the printer turned on.
- This might help you in resolving the same error code.
3. Look Whether There is no Dust
This error code can also occur if there is dust present in the printer. If this is the problem, then remove any dust that there might be on the printer as soon as possible.
This might help you to Fix Canon Error e02. To clean the printer, take a clean cloth and then remove the dirt from the surface. Also, check if there is an anti-dirt on the roller, then remove it as soon as possible.
After cleaning the dust, make sure that you have placed the papers correctly in the paper tray. With this, the rollers can now move freely during the process of printing.
4. Remove, and Reseat the Ink Cartridges
If even after following the above troubleshooting steps, you are still facing Canon error e02. Then there is another way to fix the same problem, which is to check, remove, and reseat the ink cartridge. So, to do the same, obey the following instructions.
- Firstly, remove all the cartridges from the printer.
- Then left up the grey bar that passes through where the ink passes.
- After this, when the printer is off, leave the print head in the middle.
- Now you need to clean the plastic head primers.
- Once cleaned, reseat the ink cartridges in their places accordingly.
- Then turn on the printer back and check if the error has been resolved.
5. Review that There is No Paper Jam
Another way to resolve the same problem is to check for any paper jams, that is, from the inside of the printer. So, to check this, take a torch light and see inside the printer if something is stuck inside, like paper or a paper clip.
While doing this, also make sure you check for paper crumbs and all the other things that could be a hindrance to the printing process.
If you locate anything, then it is required that you remove it as shortly as attainable. The moment you have completed inspecting, check whether it is still showing you the error.
If it is still showing you the error, then simply restart the printer. And then to check whether the error code was resolved or not, try to take a test print.
6. Check you are using the Correct Paper
Your printer cannot print all the paper, it is written in the manual, which kind of paper you can print your Canon printer.
Go to the manufacturer’s website and download the manual, if you haven’t got the physical paper manual with your printer. Doing this is the same as downloading a printer driver.
Doing this is necessary, as paper can affect both the type and the size of the paper. If you will put a grade paper that supports the printer, then it will not work equally. Inserting different types of paper will cause problems while printing.
7. Seek Professional Help
If you’ve followed the troubleshooting steps and the Canon Error E02 persists, it might be indicative of a more complex issue. In such cases, it’s recommended to reach out to Canon’s customer support or a certified service center for assistance. Professional technicians can diagnose the problem accurately and provide a solution.
Preventing Future Errors
To prevent encountering the Canon Error E02 in the future, follow these preventive measures:
- Always load paper neatly and adjust the paper guides in the input tray to match the paper size.
- Avoid overloading the input tray with excessive paper.
- Regularly clean the printer’s paper path and rollers to prevent dust and debris buildup.
- Make sure to select the correct paper size and type in the printer driver settings before printing.
Conclusion
Canon Error E02 can be frustrating, but it is often easily resolved by following these steps. By checking for paper jams, ensuring correct paper settings, cleaning the paper feed rollers, resetting the printer, and updating or reinstalling printer drivers, you can get your Canon printer back up and running in no time.
If the error persists after trying these steps, it may be a more complex issue, and it’s advisable to contact Canon customer support or a professional technician for further assistance.
But, before asking for help from someone else, try to obey the above troubleshooting methods to do the same.
