Are you unable to find out how to fix the Orbi blue light stays on issue? Then you are at the right place, here you will get to know how to do the same.
Orbi is a WiFi system, which provides fast and reliable internet coverage for your entire home. It works by repeating the WiFi signal of your router to other parts of your house.
But sometimes, it fails to work properly and leads to Orbi blue light. And there could be numerous reasons, which can lead to the same issue.
However, it does not matter what are the causes of the issue, it is necessary to fix it as quickly as possible. And the good thing is that the Orbi blue light stays on issue is curable, and you can easily fix it.
If you don’t know how to do so, then here are some simple and easy steps to fix this issue. Simply go through the following troubleshooting steps to rectify this issue.
What is the Orbi Blue Light Meaning?
Whenever you notice, that Orbi displays a solid blue light and vanishes after some time, then it means your router and satellites are synced and the internet is ready to utilize.
However, if it is always on the blue light, then it shows that there is something incorrect with the router connection with the satellite.
And there could be numerous reasons, which can lead to Orbi blue light stays on. Below are some common causes, which can lead to the same problem.
- Outdated and corrupted firmware.
- Random glitches.
- Slow and weak internet connection.
- Loose and damaged cables.
- Orbi is placed in the wrong place.
- Orbi satellite not connecting to the Internet.
- The router and the satellite connection is broken.
Causes of the Orbi Blue Light Issue
There could be a sync issue or a random bug or glitch causing the Orbi blue light to stay on. You should get familiar with the root causes of the problem, before jumping to fixes. Below are some common reasons that can lead to the Orbi blue light.
— Corrupted or Outdated Firmware
If your Orbi device is running on outdated firmware, then you will encounter the Orbi blue light. Hence, you should make sure you have the latest firmware for the Orbi before proceeding.
— Slow or Weak Internet Signal
If your Orbi device isn’t connected to stable internet, then it may causes of Orbi blue light. A slow and weak internet connection can contribute to the same problem.
So, you need to make sure the Orbi is connected to a stable and working WiFi network.
— Loose Cable Connection
If the cables aren’t inserted properly that are connected to the Orbi device, then you may encounter a blue light problem. You need to check that all the cables are inserted properly.
Also, check that any of the cables aren’t damaged. If you find any, then you need to replace it with a new one.
— Random Bug or Glitch
Sometimes, the Orbi blue light occurs due to a short-lived fault in a system and makes it difficult to troubleshoot. To fix random glitches or bugs, you need to restart the Orbi device.
Troubleshooting Methods to Resolve Orbi Blue Light Stays On
Hope now you have understood what is the Orbi blue light meaning. Now it is time to fix it as quickly as possible.
Here are some recommended fixers that will definitely help you in getting rid of the Orbi blue light stays on. Fixing this issue is not a problematic task, it is more straightforward than you assume.
If you are unable to fix this issue on your own, then simply obey the below techniques as mentioned to rectify the Orbi blue light.
1. Check the Cable Connection
Whenever you encounter the Orbi blue light stays on issue, then the first thing you should check is the cable connection.
A faulty cable and port can easily make the entire network connection unstable and non-functional. So, if you are encountering this problem, then you can fix it by following the steps below.
- Look for any damage to the cable.
- Make sure both backs of the cable are plugged in properly.
- Also, ensure that there is no dust and water deposition on the port.
- If there is any damaged cable, then replace it with a new one.
2. Restart the Orbi Devices
If the cable connection is fine, then here is another method to fix the same issue. That is to restart the Orbi devices. Orbi devices include the modem, Orbi router, and Orbi satellite.
Restarting the device will help in resolving minor glitches of the device, and also gives a fresh start to the device. Here is how to restart the Orbi device.
- Turn the modem, Orbi router, and Orbi satellite off.
- Also, unclog it from the power outlet.
- Then reconnect the modem and turn it on.
- After this, plug back the router, and turn it on.
- Now wait for some minutes, and add the satellites.
- And then again wait until they automatically establish the connection.
- Once successfully done, see whether the Orbi blue light is resolved or not.
3. Sync the Router and the Satellite Both
Another way to rectify the Orbi blue light stays on problem is, to sync both the router and satellite. If you don’t know how to do so, then obey the below steps to do the same.
- To do this, first, ensure that the satellite is connected to the power outlet.
- If it is connected, then you will see the satellite ring turn white or magenta.
- After this, the sync button on the router is located behind the router.
- Now also, press the sync button, located behind the satellite.
- Then wait until it gets synced completely.
4. Update the Orbi Firmware
As mentioned above outdated and corrupted firmware can also lead to Orbi blue light. So, make sure that your Orbi device is updated to its latest version. If not, then update your Orbi device. Here is how to update the Orbi firmware.
- Firstly, you have to log in to your Orbi account.
- After this, go to the “Admin” dashboard.
- Now click on “Advance” and then on the “Administration” option.
- Then click on “Firmware Update” and then on “Online Update.”
- And then click on the “Check” button, to check for available updates.
- If the latest version is present, then select the “Update All” option.
- Once the update is successfully done, then restart the router and the satellite.
5. Reset the Orbi Device
If none of the above steps are helping you out, then try to reset the Orbi devices. This may also help you with Orbi blue light stays on. Below is how to reset the Orbi.
- Firstly, make sure that the Orbi device isn’t turned on and connected to the power socket.
- Then find the reset button, located on the back side of the device.
- Now with the help of a paper clip, press and hold the reset button.
- After this, stop it when you notice the Orbi LED flicker amber light.
- The Amber LED light indicates that the device has now been successfully reset.
- After this, you need to sync the router and satellite.
- At last, check if the issue is resolved or not.
6. Contact Customer Support
If you’ve exhausted all troubleshooting steps and the blue light persists, it might be time to contact Orbi’s customer support. They can provide more advanced assistance and guide you through specific solutions tailored to your situation.
Preventing Future Issues
To minimize the chances of encountering a blue light issue with your Orbi system, consider these preventive measures:
- Regularly check for firmware updates and install them promptly.
- Keep your Orbi devices in a well-ventilated area to prevent overheating.
- Avoid placing the devices near sources of interference, such as microwaves or cordless phones.
- Use strong and secure passwords for your WiFi network to prevent unauthorized access.
Binding Up
Encountering Orbi blue light stays on might be new for the users, but the good thing is that you can fix it. Obey the above troubleshooting steps, to get rid of this problem.
Hopefully, this will help you in knowing what does Orbi blue light meaning, and how to resolve the Orbi blue light. And it is also, required to follow each step as given.
So, before seeking help from someone, go through the above instructions to rectify this issue from your Orbi device.
