Are you looking for a comprehensive troubleshooting guide to fix the Arlo Error Code 5003?
If so, you are surely in the right place. In this guide, we have outlined the list of the key factors responsible for this issue. In addition to this, you will also be familiar with the quick solutions for the error you are suffering from.
So, without wasting even a single minute, let’s have an all-seeing-eye on the reliable tips for seamless operation.
Arlo Error Code 5003: What It Is?
Typically, an Arlo Error Code 5003 indicates a streaming or connectivity issue. It occurs when you use the Arlo app or access an Arlo camera. The causes of this issue can range from server-side issues to local device or network issues.
Reason Behind Arlo Error 5003
Arlo Error Code 5003 can be quite frustrating. You have to encounter this issue when you rely on your security system for real-time monitoring. Here are a few common reasons for facing this issue. Let’s have an eye on them.
- A weak, unstable, or disconnected internet connection
- Poor Wi-Fi signal strength
- Internet outages
- Router performance issues
- Downtime issues with the Arlo status page or forums
- Due to running an obsolete version of the Arlo app or device firmware
- Temporary cache files or corrupted data
- Incompatible or outdated web browser
- Usage of older versions of iOS or Android
- VPN configurations
- Multiple devices trying to access the same account simultaneously
- Regional restrictions
Quick Solutions for Arlo Error Code 5003 on Your Device
Are you encountering Arlo Error Code 5003? Well, it is quite frustrating. To help you resolve this issue, we have curated a list of troubleshooting steps. Let’s have an eye on the quick & effective solutions to fix it quickly & more efficiently.
1. Check Your Internet Connection
The first thing to check when encountering Error Code 5003 is your internet connection. A weak or unstable Wi-Fi signal can prevent your Arlo cameras from connecting to the cloud or mobile app.
— Follow the below steps to Fix:
- Unplug your router to restart it.
- Now, wait for 30 seconds.
- After that, plug it back in.
- Thereafter, cross-check your Wi-Fi signal strength near your Arlo device.
- Finally, it’s time to run a speed test so that you can confirm that your internet meets Arlo’s minimum requirements. It should be at least Mbps if you want to enjoy live streaming.
2. Verify Arlo Server Status
In some cases, Error Code 5003 can be related to an issue with Arlo’s cloud servers. If this is the case, you won’t be able to fix the error directly, but you can wait for the servers to be restored.
- Visit the Arlo Status Page so that you can check their social media channels for the latest updates.
- Suppose, if the servers are down, you need to wait for Arlo to resolve the issue.
3. Restart the Arlo App and Device
Sometimes, simply restarting your camera system can resolve several issues such as – temporary glitches. This action can refresh your connection to the Arlo cloud.
— Follow the below steps to restart:
- Turn off your Arlo camera by removing the battery (for battery-powered models) or unplugging the power adapter (for wired models).
- Wait for 10-15 Seconds to let the camera sit idle for a short period to ensure a full reset.
- Plug in the Camera to power your camera back on and check if the error persists.
4. Clear the Arlo App Cache
It is damn sure that you can surely eliminate the Arlo error 5003 by clearing all cache files in the Arlo app.
— Steps to Clear Cache (Android)
- Initially, open your device Settings.
- Now, go to Apps > Arlo > Storage.
- In the next step, tap “Clear Cache.”
— For iOS Devices
- In this case, you need to uninstall and reinstall the app so that you can clear cached data.
5. Update the Arlo App and Firmware
An outdated Arlo app or camera firmware can sometimes cause connectivity issues, including Error Code 5003. Ensuring that both your Arlo app and Arlo camera firmware are up-to-date is a critical step in fixing the error.
— Steps to Update the App
- At the beginning of the process, you need to go to your device’s app store.
- After that, search for “Arlo”.
- Cross-check for updates.
- Suppose, an update is available, you have to download and install it.
— Steps to Update Arlo Firmware
- In the first step, open the Arlo app.
- Now, navigate to Settings > Device Settings.
- Thereafter, check for any firmware updates.
- Finally, follow the prompts to update.
6. Restart Your Arlo Base Station or SmartHub
Suppose, your Arlo system involves a base station or SmartHub. If you restart it, you can surely resolve connectivity issues.
— Steps to Restart Arlo base station or SmartHub
- Firstly, power off the base station. For this, you have to unplug it.
- In the next step, wait for 30 seconds. After that, you can plug it back in.
- Allow the device to reboot and reconnect.
7. Reconnect Your Arlo Device to Wi-Fi
In case, the Arlo error code 5003 still persists, you can re-establish the connection between your Arlo device and your network.
— Steps to Reconnect Arlo device to Wi-Fi
- Open the Arlo app.
- Navigate to Settings.
- Choose your device.
- Select Wi-Fi Settings.
- Follow the prompts to reconnect to your Wi-Fi network.
8. Disable VPN or Firewall Restrictions
Are you using a VON? Or do you have strict firewall settings? If you may compel you to resolve the communication gap between Arlo camera and its servers. You have to encounter VPN & firewall settings.
— Steps to Disable VPN or Firewall
- First of all, temporarily turn off your VPN and try reconnecting.
- In the next step, adjust the firewall settings. It will enable you to allow Arlo traffic through the manual.
9. Log Out and Log Back In
If there’s an issue with your Arlo account or login credentials, this could lead to Error Code 5003. Logging out and logging back in can sometimes fix authentication issues.
- To kick-start the process, open the Arlo app.
- Now, go to Settings and select Logout.
- After that, close the app> reopen it> and log back in. You can do it successfully with the use of your credentials.
10. Reset Your Arlo Device
If all else fails, performing a factory reset on your Arlo camera can help resolve persistent issues, including Error Code 5003. This will reset your camera to its default settings, which can eliminate software conflicts.
— Steps to reset Arlo device
- Find the reset button on your Arlo camera (this is typically a small pinhole on the back or bottom).
- Use a paperclip or pin to press and hold the reset button for about 10-15 seconds.
- After the reset, your camera will need to be reconnected to your Wi-Fi network and re-added to the Arlo app.
11. Contact Arlo Support
If you’ve tried all the above steps and Error 5003 persists, the issue may require professional assistance. There could be an issue with your account or camera that requires professional help.
- First of all, visit the Arlo Support Center.
- In the next step, reach out through live chat, phone support, or community forums.
- Last but not least, provide them with accurate details such as the error code, and your device model. Also, let the entire team know about all the steps that you’ve already tried.
Bottom-line,
Arlo Error Code 5003 can be frustrating, but it is usually fixable with a few simple steps. By checking your internet connection, restarting your system, updating your app and firmware, and ensuring your account is in good standing, you can often resolve the issue. If all else fails, don’t hesitate to reach out to Arlo support for more advanced troubleshooting.
By following this step-by-step guide, you should be able to quickly fix the error and return to enjoying reliable security with your Arlo cameras.
