Kindle device is an e-reader that allows users to read digital media on the go. When you prefer electronic books over printed ones, it will save you the hassle of carrying heavy paperbacks.
You can browse millions of e-books before downloading or purchasing them. Sometimes it shows a Kindle error something went wrong. It means you are facing an error while you are downloading the books.
There are different reasons for Kindle error something went wrong issue. It is also necessary for us to fix the error instantly.
What Is the “Something Went Wrong” Error on Kindle Device?
The “Something Went Wrong” error on your Kindle Fire typically occurs when there is a problem with the software, a corrupt download, or an issue with your network connection.
It can be displayed on various Kindle devices, such as the Kindle Paperwhite, Oasis, or the Kindle app on smartphones and tablets.
Reasons Behind Kindle Error Something Went Wrong Issue
There are two significant reasons for the Kindle error something went wrong, such as the unstable internet connection and the entire storage space of the Kindle.
— Unstable Internet Connection
Kindle cannot download apps or e-books, so books do not appear on the device. It occurs because of a slow or unstable internet connection.
— Full Storage Space in Kindle
You may also not have enough space on your device. It is the cause of no new book is downloading, and it shows a Kindle Paperwhite error something went wrong.
You must fix the Kindle error something went wrong. Here we discuss the best way to fix the error.
Methods to Fix Kindle Error Something Went Wrong Issue
You can use the below methods to fix the Kindle Paperwhite error something went wrong. Let’s check the various ways to solve the issue.
1. Check Internet Connection
Your internet connection is the first thing you need to check. These basic checks will help you ensure a stable connection on your Kindle.
- First, you can disconnect your router, and after that, you can reconnect it.
- Here you can check network speed by running a speed test.
- You can also change your plan or contact your ISP.
- After this, you can reset your router by pressing its reset button. It helps fix slow speeds and glitches.
Here you can check whether the Kindle download error something went wrong is fixed or not.
2. Reboot Your Kindle Device
You can fix minor issues and incomplete processes by rebooting any device. To fix the Kindle download issue, restart your Kindle device.
- You can turn off the device.
- Your Kindle’s power button must be held down until the power options appear, and then choose Restart.
The screen will automatically go blank if the power dialog box does not appear. To restart the device, press and hold the power button for a few seconds until it restarts. Here you can check whether Kindle download error something went wrong.
3. Check Digital Orders on Amazon
Your purchase order has not yet been completed if the apps or books do not appear on Kindle under your content and devices. You can check these steps to check your digital orders on Amazon.
- You can launch Amazon on your Kindle device.
- Here you can go to your account
- Now you click on “Your Orders.”
- Choose the “Digital Orders” tab from the top
- Here, you can check your digital orders.
There is a need to check whether the Kindle Paperwhite error something went wrong.
4. Manage Content and Devices Settings
In the Manage your content and devices section, you will see e-books and apps you’ve downloaded on Amazon. With these steps, you can view various books that are not appearing in the Kindle section.
With these steps, you can view various books that are not appearing in the Kindle section.
- You can open Amazon on your device.
- Now log into your account.
- Here, you can go to the top left corner of the screen and select the All tab.
- You can click on Kindle E-readers and books.
- Now you can scroll down to the Apps and Resources section
- You can select and manage your content and devices.
- Now you can search for the book or app that is not downloading.
- Tap on “Tap for More Actions.”
- Download the book on your computer.
- Now you can transfer it to your device later by using a USB cable or select the option to deliver the book to your device.
5. Re-download the eBook
There are times when the book download fails due to an incomplete download process. Moreover, if your internet connection is unstable or interrupted, your download may fail, or your device may only partially download the e-book or app you are trying to download.
You can re-download the app or book to fix books that are not appearing on Kindle.
- You can delete the app or any e-book that you are having trouble viewing from this page.
- Now you create a fresh download.
- The Kindle e-book not downloading error is fixed once we complete the download process without interruptions.
Here you can also check whether the issue of the Kindle download error something went wrong is fixed or not. You can also contact their customer service experts to solve the error.
6. Update Your Kindle Software
Ensure that your Kindle device has the latest software updates installed. Outdated software can cause compatibility issues and errors. To update your Kindle:
- For Kindle E-Readers: Connect to Wi-Fi, go to “Settings” > “Device Options” > “Device Info” > “Software Updates” > “Check for Updates.”
- For Kindle App: Visit the respective app store (Google Play Store for Android, Apple App Store for iOS) and update the Kindle app if there’s a newer version available.
7. Reset to Factory Defaults (Last Resort)
If none of the above solutions work, you may need to reset your Kindle device to its factory settings. Keep in mind that this will erase all your data, so be sure to back up any important information.
- Navigate to “Settings”
- Select “device options” from the menu.
- Now, select “Advance Options”.
- Click on Reset to Factory Defaults.
- Wait for few minutes to complete the process.
8. Sync Your Kindle
If the error occurs while trying to access a book or other content, syncing your Kindle with your Amazon account can help.
Sync Manually: On your Kindle, go to the “Settings” menu, then select “Sync My Kindle.” This will force the device to synchronize with your Amazon account, ensuring that all your content is up to date.
Check for Updates: Make sure your Kindle’s software is up to date by going to “Settings” > “Device Options” > “System Updates.” If an update is available, download and install it.
9. Clear Cache (For Kindle Fire Tablets)
If you’re using a Kindle Fire tablet and the error persists, clearing the cache can help.
Clearing Cache: Go to “Settings” > “Apps & Notifications” > “Manage All Applications.” Find the app that’s giving you trouble (like the Kindle app), tap on it, and select “Clear Cache.” Restart the device after clearing the cache.
Wrapping Up
The Kindle error Something Went Wrong issue on your device or app can be frustrating, but it’s usually fixable with the right troubleshooting steps.
By following the methods outlined above, you should be able to resolve the issue and get back to enjoying your favorite books in no time. If the error persists, it might be time to contact Amazon customer support for further assistance.
There is also a need to use a stable network to read Kindle e-books.
Happy Reading 🙂 🙂
