Do you consider Netflix Error 12001 to be the biggest complaint in the digital interconnected world? Well, you need not be surprised by this. It is a harsh truth that this issue seems to pop up at the most inconvenient times.
Are you feeling as if you have tried everything to get rid of this error? But you still see this issue, worry not!!
Are you feeling angry and grouchy due to the error code 12001 on Netflix? Just calm down!! We are here to help you bring back calm and peace to your busy life.
So, you don’t have any requirement to put a lot of time into taking stress for this issue. Is this error getting out of your control? Do you need quick relief? If so, you can try the troubleshooting steps mentioned in this blog post.
Now, you need not carry the heavy backpack of this error code. Don’t notice its burden, instead keep pushing yourself forward. But it can not be denied that more & more items are being added to the bag namely – responsibilities and worries.
This is why it has become too hard to manage.
Let’s go ahead to figure out how to know the reason behind Netflix Error 12001 and lower its effect in our everyday lives!!
Keep reading this comprehensive guide to being aware of the quick fixes to resolve the issue more efficiently just in minutes!!
What Does Netflix Error 12001 Mean?
Indeed, Netflix Error 12001 is a common issue that occurs on Android devices. This problem arises when the app fails to retrieve or refresh data from the servers of Netflix. The error code 12001 is often linked to obsolete or corrupted cached data that is stored on your device.
It interferes with proper streaming functionality. Usually, such an error appears with a message that states – “A network error has occurred.” It signals the requirement for refreshing your app’s data. This way, you can surely confirm smooth playback and uninterrupted streaming.
Reason Behind Netflix Error 12001?
Are you not aware of the reason behind Netflix Error 12001? Here is a complete list of the common causes of this issue.
Let’s delve into this section…..
— Outdated Cache Data
It can not be denied that the Netflix app depends on cached data for quick loading. Suppose, this data becomes outdated or corrupted, it can disrupt the ability of the app to be connected with the Netflix servers.
— Internet Connectivity Issues
Poor or unstable internet connections can also prevent the app from communicating with Netflix. It will surely lead to Netflix error 12001.
— Outdated Netflix App Version
With the use of an older version of the Netflix app, it may happen that you have to suffer from several compatibility issues. Apart from that, it also triggers the error.
— Device-Related Problems
Due to the temporary glitches or outdated system software on your Android device, there may be interruption with the app’s performance.
It is confirmed that by addressing all the underlying causes, you can restore seamless streaming on your Netflix app.Troubleshooting Netflix Error 12001 in Easy Steps
Wanna familiar with the ways to fix Netflix error 12001? Eager to address them all? You are in the right place. Once you take a deep dive into the key troubleshooting tips given below, you will be able to resolve the issue more efficiently.
Let’s get started!
1. Clear Netflix App Cache
Generally, the cache stores temporary data. It is helpful to speed up app functionality. However, if it becomes outdated or malfunctioning, it can cause errors.
- Initially, open your “Settings” on your Android device.
- Now, navigate to “Apps” or “App Manager” and locate “Netflix.”
- After that, tap “Storage.”
- Thereafter, choose “Clear Cache.” You need to make sure that you have not cleared data unless necessary.
- Later on, relaunch the Netflix app. Once you do this, you need to check if the issue is resolved.
2. Restart Your Device
Due to the temporary glitches in your device’s system memory, they can be disrupted in the Netflix app. By restarting the device, you can clear the minor bugs that are annoying you and creating hurdles on the way of your important work.
Here are the steps that may help you to restart your device. Let’s check out all the steps one by one….
- In the first step, turn off your device. For this, you have to hold the “Power Button.”
- In the next step, wait for 10–15 seconds before going to turn it back on.
- Later on, open the Netflix app so that you can see if the error persists.
3. Check Your Internet Connection
It is damn sure that Netflix needs a stable internet connection for smooth playback. All you need to do it –
Firstly, test your internet speed with the use of a reliable tool. It is true that Netflix recommends at least 3 Mbps for SD and 5 Mbps for HD.
- After that, restart your router. You have to unplug it for 30 seconds. In the next step, plug it back in.
- Last but not least, switch between Wi-Fi and mobile data. It will enable you to identify connection issues.
4. Update the Netflix App
Are you using an obsolete version of the Netflix app? If so, it can lead to various compatibility issues. To kick-start the updating procedure, you have to take a look at the steps mentioned following….
- First of all, open the “Google Play Store” on your device.
- Now, look for “Netflix.”
- Thereafter, check if an update is available.
- Finally, you need to tap “Update” for downloading and installing the latest version.
5. Log Out and Back In
By refreshing your account login details, you can definitely fix several temporary glitches in the app.
To initiate the procedure, you need to open the Netflix app.
- Now, go to “Menu” or “Account Settings.”
- After that, select “Sign Out” and close the app.
- Last but not least, reopen the app> sign in with your credentials> and check if the issue is fixed.
6. Reinstall the Netflix App
Suppose, the app itself is malfunctioning, by reinstalling the Netflix app, you can solve the issue.
- At the beginning of the process, go to Settings > Apps > Netflix and tap Uninstall.
- Next, open the Google Play Store.
- After that, download the Netflix app again.
- In the last step, sign in and try to stream your content.
7. Check for System Updates
Due to the outdated device software, there can be several compatibility issues with Netflix. If you want to resolve such kind of issues with your Netflix device, you need to have a glance at the steps given below:
- In the very first step, go to your device’s Settings and navigate to System > Software Update.
- Now, check for updates and install them if it is available.
- As the final resort, you can restart your device after the update. And you can also try to access Netflix.
8. Disable VPN or Proxy
If you’re using a VPN or proxy to access Netflix, this might interfere with the streaming service’s connection. Try disabling any VPN or proxy services and attempt to reconnect to Netflix.
9. Change DNS Settings
- Incorrect DNS settings can prevent Netflix from working correctly. You can try changing your DNS settings to use Google’s DNS or OpenDNS.
- Go to your network settings and manually input the following DNS:
- Google DNS:
- Primary: 8.8.8.8
- Secondary: 8.8.4.4
- OpenDNS:
- Primary: 208.67.222.222
- Secondary: 208.67.220.220
- Google DNS:
- Save the changes and restart your device.
10. Reinstall the Netflix App
- If none of the above solutions work, try uninstalling and reinstalling the Netflix app on your device.
- Uninstall the app, restart your device, and then reinstall the app from the respective app store or marketplace.
Bottom-line
Netflix Error 12001 can be frustrating, but with the right troubleshooting steps, it is often easy to resolve. Start by checking your internet connection and device settings. Clear the cache, update the app, and ensure that your DNS settings are correct.
If the problem persists, you can always reach out to Netflix customer support for assistance. By following these solutions, you should be able to get back to streaming your favorite shows and movies in no time.
Let’s Netflix and Chill…..