In order to get the WiFi signals everywhere in your home, it can be very challenging. When you have a single WiFi router, then you will be able to get only decent WiFi coverage. That WiFi range is going to be in a certain range. Although there might be certain areas of your home that will be left up.
The Orbi WiFi system by NETGEAR has gained popularity for its ability to provide seamless and high-performance wireless coverage throughout your home. However, like any technology, it’s not immune to occasional issues.
One frustrating problem that Orbi users might encounter is when their Orbi satellite not connecting to Router. In this article, we will explore common reasons behind this issue and provide step-by-step solutions to get your Orbi satellite back online.
You will be experiencing WiFi that will be very slow internet speed. In order to deal with this issue, you would have to install and setup an Orbi satellite that is going to help you use the internet in all the rooms. But sometimes, when you are trying to make the connection to the satellite, the Orbi satellite not connecting to the internet.
So what are you going to do in order to get the network in all the directions? Well, you need to make sure that the Orbi satellite is connected to the internet.
The first thing that you are going to do is to set up the primary Orbi device and then you need to set up the satellite.
There are at times when the device is going to show the signs that it is not able to connect to the internet. You can follow various steps that you can take in order to resolve the issue.
Before moving ahead lets understand the working of Orbi WiFi System.
Understanding the Orbi WiFi System
Before diving into the troubleshooting process, it’s essential to understand how the Orbi WiFi system works. The Orbi system consists of a primary router and one or more satellites.
The primary router connects directly to your modem, while the satellites extend the WiFi signal to other parts of your home. These satellites communicate with the router wirelessly, creating a mesh network for seamless coverage.
Common Reasons for Orbi Satellite not Connecting to Router
- Distance and Obstacles: The distance between the Orbi router and satellite, as well as physical obstacles like walls, can affect the signal strength and connection between them.
- Firmware Updates: Outdated firmware on either the router or satellite can lead to compatibility issues.
- Interference: Nearby electronic devices, other wireless networks, or even physical objects can interfere with the WiFi signal, causing connection problems.
- Network Overload: Too many devices connected to the network can overwhelm the router and degrade the satellite’s connection.
- Placement: Incorrect satellite placement can hinder communication with the router. Ensure that satellites are strategically placed for optimal coverage.
Steps to Follow to Fix Orbi Satellite not Connecting to the Router
- The first thing that you need to ensure is whether or not the satellite is connected with the orbit router or not. There sometimes can be a scenario where you the satellite is connected to the internet but the internet is not working.
- Make sure that you have switched on the satellite and the router and all the cables are properly connected.
- Make sure that you are also checking that you have placed the satellite in the network range of the router. It is because, besides that range, you won’t be able to get the connection.
- So, minimize the distance and make sure that they are in the range and get in touch with your ISP.
- The internet service provider is going to let you know whether or not the router is working fine. If it is working fine, then follow the next step.
- Open the browser on any of the connected devices and then visit official website.
- When you reach this page, you will be taken to the option of filling the username and password.
- The moment you see that the page is open, you need to click on the option of advanced.
- In that option, you need to look for the IP address and the internet port.
- When you see that there is 0.0.0.0 then it will signify that the router is not able to search for the IP. In that case, what you need to do is to call your service provider and ask for the IP.
- If you think that nothing is working out, then you need to plug out all the cables from the device and then turn it off. Wait for some time and then put back all the cables again and the turn on the satellite.
These steps are going to help you establish the connection and will help you resolve the issue of the Orbi satellite not connecting to the internet.
Methods to Fix Orbi Satellite Not Connecting To The Router
1. Reboot Devices
The first thing that you can try is to stand to fix your router. Remove the power cord after switching off the device and let it stay like this for at least a minute. After that put the wires back in and then switch on the device.
Make sure that the LED goes to the pulse white able the stable white light. If you witness the solid bright light and then it turns to green. Then it is now ready to connect to the internet.
Well, if you are still not able to resolve the issue, then you can get in touch with the Orbi helpline. They are going to resolve the issue for you.
Still, if you are looking for the solution then follow the steps that are mentioned below that can help you resolve the issue.
2. Check Physical Connections
Verify that the Orbi router is properly connected to your modem using an Ethernet cable. Ensure that the cable is securely plugged into both the router and the modem.
Confirm that the router is powered on and that the LED lights on the front of the router indicate that it is functioning correctly.
Check that the satellite is receiving power. Make sure it’s plugged into a working electrical outlet and that its LED lights are on.
Hope this will help to fix Orbi satellite not connecting to the Router.
3. Firmware Updates
Log in to the Orbi router’s web interface. You can usually access this by opening a web browser and entering the router’s IP address (typically, it’s http://192.168.1.1/). You will need to enter your router’s username and password.
Once logged in, navigate to the firmware update section. Check for any available firmware updates for both the router and the satellite.
If updates are available, download and install them. This can help resolve compatibility issues and improve the overall performance of your Orbi system.
4. Signal Strength
Use the Orbi app or web interface to check the signal strength between the router and the satellite. Look for a signal strength indicator or signal bars.
If the signal strength is weak or below two bars, consider repositioning the satellite. Move it closer to the router but still within the recommended range for optimal performance. Experiment with different placements to find the best position.
5. Reduce Interference
Identify any electronic devices that could be causing interference with your Wi-Fi signals. Common culprits include cordless phones, microwave ovens, baby monitors, and Bluetooth devices.
Move the satellite away from these devices or relocate the devices themselves to reduce interference.
Check the Wi-Fi channels in use by nearby networks. You can use Wi-Fi analyzer apps or the Orbi web interface to identify less congested channels. Manually select a channel with less interference if needed.
6. Limit Connected Devices
Reduce the number of connected devices on your network, especially those that are not actively in use. Too many devices can strain the router and impact the satellite’s connection quality.
Prioritize devices or use Quality of Service (QoS) settings to allocate bandwidth to critical devices like computers, gaming consoles, or smart TVs.
7. Reset Satellite
As a last resort, if none of the above steps have resolved the issue, you can perform a factory reset on the satellite. Please note that this will erase all configurations on the satellite, and you will need to re-add it to your Orbi network.
Refer to the Orbi user manual or online resources for specific instructions on how to reset your satellite to factory settings.
By following these detailed troubleshooting steps, you can increase the chances of resolving the problem of your Orbi satellite not connecting to the router. Remember to be patient and methodical while troubleshooting, and don’t hesitate to contact NETGEAR’s customer support if you encounter persistent issues.
Wrapping up
Follow the steps mentioned above, you will be able to resolve the mentioned issue easily. Although there is a chance that all the methods which are mentioned above are going to fail. Or it might just happen where you are unable to follow the methods due to a lack of technical knowledge.
Dealing with an Orbi satellite that won’t connect to your router can be frustrating, but by following these troubleshooting steps, you can often resolve the issue and enjoy uninterrupted WiFi coverage throughout your home.
Remember to keep your Orbi system’s firmware up-to-date and maintain an interference-free environment to ensure a stable connection between the router and satellite. If problems persist, you may want to contact NETGEAR’s customer support for additional assistance.
