Is it true that you are confronting the Alexa Purple Ring Issue? Hey, are you thinking that your Alexa is now free from the service? Well, nothing is like that.
Try to relax and be calm! Nothing happened wrong to your Alexa. Not a major issue, you can easily manage it without any problem. Due to an exceptionally intense issue, you are defying the Alexa purple ring issue.
All things considered, Doing yourself is an excellent decision to handle the issues; doing yourself will help you to learn more.
This content would be going to accommodate you. The steps shared are quite easy, effective, and simple to do.
Before moving ahead lets check out; What is Alexa Purple ring issue?
What Is Alexa Purple Ring Light?
Purple ring on your Alexa is a typical issue as we advised you earlier. Let us be very clear about the Purple ring on Alexa. Prior to resolving this issue, we should know what specifically it is.
For what reason is the Alexa’s ring turning to purple? Is it a Tense situation for you? Or, your Alexa is malfunctioning and needs service? Just be calm. Neither it’s a tense situation nor it needs any type of service.
So, What’s the issue? Why is the Purple ring on Alexa visible to us?
There are two causes for the purple light on Alexa. Let us explain to you in simple wordings that when a blue light that ends with a purple flash indicates that “Do Not Disturb” has been activated.
After you collaborate with Amazon Alexa, a flash of purple light means that “Do Not Disturb” is yet enabled.
Feeling relaxed? You ought to, but here’s not the problem completely wrapped up. Don’t worry the accompanying steps will make you completely alleviated.
Now, let’s check out the methods to fix Alexa purple ring issue.
Solutions To Fix Alexa Purple Ring Light Issue
We are now going to reveal some best tips with you that will surely help you to overcome the Alexa purple ring blinking issue.
Are you ready to resolve this problem? That’s great, you just make sure to not skip any of the instructions otherwise you will, unfortunately, get failed in overcoming this trouble…
1. Reboot Your Device
Rebooting is the best and effective step to deal with your problem. There are two different ways to reboot the Alexa and that are with the help of the Alexa app and by the device itself.
It’s your decision rather you ought to restart by picking the Alexa application or by the gadget. Rebooting is once in a while important to recuperate from the errors or with any trouble.
Before rebooting unplug your device or the power connector from the power plug.2. Check Your Internet Connectivity
Hey, if you haven’t checked the internet then kindly check it right now may be a week Internet connection is the main reason behind Alexa purple ring issue.
Alexa isn’t intended to work without the internet. If you are thinking of running it without strong internet connectivity then don’t make this mistake.
To get full access to the internet kindly make sure that the below-stated points are must your internet should have:
- Ensure you have a solid and adaptable internet connection.
- You should have reliable internet access.
- Your Device must place in the range of connectivity.
- Make sure there should not be any obstacles between your router and the Alexa device.
3. Update Your Device
If your Device displays a blinking purple light or an error occurring or some other issue. Commonly your device having problems then it may be because you haven’t updated your device.
If you don’t update the device then ultimately your device won’t be able to accept the new version which means you just have a dummy who can’t access the cool new features everyone else is using. So, we hope you are not committing the same mistake.
Many issues go fine by updating your device. So, update your device from time to time. It’s very important.
4. Reset Alexa
You can reset Alexa to fix Alexa purple ring issue. There is also an option for users to use the Alexa app or the device. Here we can discuss both ways to reset Alexa. It is also necessary to download and install the Alexa app on your device.
Alexa app is a free app and is quickly available on Google Play Store and Apple App Store. Let us check these steps to reset Alexa.
- It is necessary to open the Alexa app on your device.
- Here you can click on Devices.
- Now click on Echo & Alexa.
- You can select your Echo Dot device to wipe clean.
- Here you can scroll down and click on “de-register.”
- Now click on “de-register” to confirm it.
Your Echo has been factory reset successfully. You can also reset your device a second way.
Reset Alexa From the Echo Dot Device
You can also use the reset button on the Amazon Echo Dot device. Most of the time, the process is the same across all generations of Echo Dot devices. Here we can discuss various steps for resetting Alexa’s device to fix Alexa purple ring. Let us start from here:
— Echo Dot (1st Generation)
- You can search reset button on the devices.
- Here, you can take a paper clip and press and hold the reset button until its ring light turns off.
- Wait until Alexa’s ring light turns on.
— Echo Dot (2nd Generation)
- Press and hold the Microphone off and volume down buttons simultaneously for a few seconds.
- You can turn off your ring light.
- Now you can wait for a few seconds until it turns on.
— Echo Dot (3rd or 4th Generation)
- You can press and press and hold the Action button for a few seconds.
- Now Alexa ring light will turn off.
- Here you can wait until the Alexa ring light turns on again.
These are some steps that help reset Alexa on various models of Amazon Echo Dot devices. It also fixes Alexa red ring issue.
5. Disable Do Not Disturb Mode
Okay, So after doing all of the above steps still you have the same Alexa purple ring issue with your Device then, Don’t worry now you will definitely get out of this Alexa purple ring issue. Nothing but you have to disable the “Do not disturb” mode which is actually creating this issue.
Not a big deal, we will do it also. Let’s see how to turn to enable mode to disable mode. We will make you very clear by some very easy steps to take a look at:
- Open your Alexa App and navigate to devices
- Now, go to the setting section.
- Disable Do not disturb mode.
- I do not disturb it when it is turned off, use the toggle to turn it on.
- Tap Start and end to select the times.
6. Network Configuration
Sometimes, your network configuration might be the culprit. Ensure that your network settings are optimized for Alexa:
— Check your router’s security settings:
Ensure that your router’s security settings are compatible with Alexa. Sometimes, overly restrictive firewall settings can cause connectivity problems.
— Enable SSID broadcast:
If you’ve hidden your Wi-Fi network’s SSID (network name), consider enabling broadcast temporarily to see if it resolves the issue. You can usually do this through your router’s settings.
— Reconfigure your network:
If all else fails, you may need to reconfigure your router or contact your internet service provider for assistance. They can help ensure that your network settings are optimal for Alexa.
Wrapping Up
The Alexa Purple Ring issue can be frustrating, but with the right troubleshooting steps, you can often resolve it on your own. Start with the basics, such as checking your WiFi connection, and then proceed to device-specific solutions if needed.
By following the steps outlined in this guide to fix Alexa purple ring, you should be able to get your Alexa device back to its usual, helpful self in no time. If all else fails, don’t hesitate to reach out to Amazon’s customer support for further assistance.
