Have you ever encountered a Disney plus error code 42 before? If yes, were you able to fix it on your own? If not, then you have come to the right place, since here you will learn how to make things right.
Disney Plus offers a wide range of entertainment content from Disney, Pixar, Marvel, Star Wars, National Geographic, and other sources. But sometimes, users encounter Disney plus error code 42.
This is the most common error, that indicated that you cannot stream Disney content because of connectivity problems. The Disney plus error 42 is encountered by every user, once while streaming the Disney app.
There could be numerous reasons, which can lead to the same issue. It is not uncommon to encounter errors like this.
Facing this error code is quite annoying, especially when you are trying to watch your favorite movies or episodes. But the good news is, that this issue is treatable and can be resolved independently.
This Disney plus error code 42 usually occurs due to slow, and weak or unreliable internet connection. And also often indicate, that your device is having difficulty while connecting with the servers.
It does not matter what the cause of the problem is, it must be fixed as quickly as attainable. The following are some solutions if you are not sure how to fix this.
Go through the below simple and easy steps to fix Disney Plus error code 42.
Before moving ahead, let’s check out the causes behind Disney Plus error code 42.
Causes Behind Disney Plus Error Code 42?
Before finding solutions to fix this error code, it is required to get familiar with the causes of the issue.
When we identify the root cause of a problem, then it becomes easier to implement a practical and effective solution. Below are some common causes for Disney plus error 42.
- Problem with streaming devices.
- Temporary glitch.
- Connectivity issue.
- The server of Disney is down.
- Slow and weak internet connection.
- Corrupted app cache.
Steps to troubleshoot and Resolve the Disney Plus Error Code 42
When you encounter the Disney plus error 42, then this might be occurring due to an issue with your connecting to the Disney service.
Sometimes, this error occurs due to an audio glitch, in which you can only hear the playback sound but witness a black screen. And in some, you will not be able to see and hear the sound.
While noticing this issue, the first thing you should do is, try to connect your device to the different devices. And determine if the issue lies with your internet connection or a specific device.
If this is not the cause, then here are some problem-solving solutions to resolve this issue. If you are also facing the Disney plus error code 42, then you can rectify this just by following the below easy and effective techniques.
1. Unplug and Restart the Device
When you are watching an episode or movie and receive this error code. Then the simplest and easiest strategy is to reset your device.
If you are using a streaming media player, then you just need to unplug it. After this, wait for a few minutes and plug it back in. And if it is occurring on your PC, tablet, or smartphone.
Then simply turn your device off, and restart it. And this might help you fix the same problem.
2. Restart the Streaming Device
Whenever you notice the Disney plus error code 42, then restarting the device in which you are streaming Disney Plus, is the best way to fix this.
To restart the device simply, turn off the device, and disconnect it from the power source. Then wait for some minutes, plug it back in & then turn it on.
Once restart completely, then again open the app on your device and load the video that was initiating the error. And if still getting the same error code, then jump to the next solution.
3. Check the Disney Plus Server
If this Disney plus error code 42, is occurring due to a server outage, then unfortunately you can do nothing to fix it. What you can do is, just wait for the servers to be back up and running.
Or keep an eye on websites and monitor the times when an outage has been reported. You can also use “Isitdownrightnow” for server downtime. And if both websites show the same outage, then it is time to wait.
4. Check the Internet Connection
As mentioned above, a poor internet connection can also cause this problem. So, check whether your WiFi network is working or not. If not, then reboot your WiFi router and internet modem.
To do this, simply unplug both the devices from the power source, for at least 2-3 minutes. And yet it is fully charged and then turns on the WiFi router.
After your system reboots completely and runs, make sure you have a robust WiFi signal wherever you are attempting to stream.
5. Check your WiFi Speed
A strong WiFi signal is required to access the Disney plus error code 42. If your connection is fine, then it does not mean your internet connection is fast enough to meet Disney’s requirements for Internet speed.
If you have a slow and weak internet connection, then there is a possibility that you encounter this issue. So, in this, you need to test your internet speed.
To do this, go to the Google web browser, and search for “internet speed test.” From the search result, click on “Run Speed Test”, and the test will start on its own.
After this test, if you get poor results, then you might need to get in touch with your Internet Service Provider.
6. Clear the Cache
Another way to rectify the Disney plus error code 42 is, to clear the cache from your device. So, if you are watching Disney Plus on your mobile, then the problem is with the app’s data cache.
And this might be interfering with its ability to make a reliable connection. And if you are using an Android device, it’s easy to clear the cache.
Steps to clear the cache from the device vary upon, which version of Android you have, but the following are the general steps to do the same.
- Firstly, visit “Settings” on your phone.
- After this, click on “Apps.”
- Then go to the list of apps, and click on “Disney Plus.”
- Now click on “Storage and Cache.”
- And then click on “Clear Cache.”
And if you have an iPhone or iPad, then you need to uninstall the app to clear the cache. Because there is no other way to do this.
Simply uninstall the app and reinstall it from the App Store and sign back into your Disney Plus account.
Once successfully done, firstly, check to see if the error has been resolved or not. If it hasn’t, proceed to take additional steps to address the issue.
7. Update the Disney Plus App
It has been a long time since you have updated the app. Then there is a possibility, that you may encounter Disney Plus error code 42.
This error code indicates, that the current version of the app may need to be updated. Follow the below steps to update the Disney Plus app on Android.
- On your phone, launch the “Google Play Store.”
- After this, from the menu click on the “My Apps & Games” option.
- Now from the list, choose “Disney Plus” and click on “Update.”
And if you are watching this on iPhone or iPad. Then simply go through the following steps, to update the Disney Plus app on your iOS.
- Firstly, on your phone launch the “App Store.”
- Then browse your profile to see the list of available updates.
- After this, click on the “Update” option, and get the most recent version.
8. Reinstall the Disney Plus App
If nothing has worked to Fix Disney plus error code 42, then you can try to uninstall and reinstall the Disney Plus app. If you have narrowed down the problem to a specific device, this could solve the issue.
Simply uninstall the Disney Plus app from the problematic device. And after this, reinstall it from the device’s app store and sign back into your account. Then test and see if that has cleared the error or not.
9. Change the DNS Server Service
If none of the above assists you in rectifying the Disney plus error code 42, then here is another way to fix this. That is to change your DNS server service.
By default, your Internet Service Provider assigns a DNS server to all the devices on your network to convert hostnames to IP addresses.
However, there are many free and public DNS servers available that could potentially offer improved connections.
Sum up
The Disney plus error code 42 is probably one of the most common error codes. Follow the above troubleshooting steps to rectify the same issue.
Hopefully, these instructions will assist you in resolving the Disney plus error 42. So, before asking for assistance from somebody else.
Simply go through the above methods as given to rectify this issue from your device. These instructions are the most effective quick fixes to help you resolve this error as quickly as possible.
For more amazing articles don’t forget the subscribe Digital Lamp now and also share your thoughts in the comment section below.
