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How to Troubleshoot Canon Printer Error Code 5100

Certain issues with a printer can hamper your work in a big way. Seeing canon printer error code 5100 is one such issue.

If not fixed well in time, this issue can critically damage your printer parts. This is basically a hardware error.

People from the entire globe face this issue with canon printers. A little know-how about troubleshooting canon printer can make you fix canon error 5100 as well.

This error occurs when something in the printer is obstructing the cartridge movement. It could be:

  • A piece of paper
  • A paper jam
  • Dislocated cartridges
  • Any foreign object stuck
  • Any jammed moving mechanism

And finally, you will get to see the following error message along with the power LED blinking twice.

Error Message: Error 5100 error occurred in the carriage encoder signal.

Easy Fixes for Canon Printer Error Code 5100

Following check out some most successful troubleshooting canon printer tricks. These mostly prove to be a lifesaver for canon users.

Solution1: Clear Paper Jam

If you have got a paper jam on your printer; remove the stuck paper first. While removing the stuck paper, be careful, and try not to tear the paper apart.

Tearing of paper could leave tiny paper bits scattered in the printer. These stuck paper bits can give many printer errors along with canon 5100 error such as Canon Printer Offline on Mac, Offline on Windows, etc.

  • To clear paper jam turn off your printer.
  • Open the top cover, back cover, paper tray; whichever better exposes the jammed paper.
  • Gently pull out the stuck paper.
  • Do not apply too much force.
  • Take care to pull out all jammed paper.

Turn on the printer after some time. Most probably you wouldn’t see the 5100 canon error message again.

Get to read a detailed article on How to Clear Paper Jam?

Solution2: Reset Printer Cartridges

You never know if any cartridge loosens or dislocated from its hook inside the printer. Moreover, you can’t detect which one is the actual culprit. So you re-insert all cartridges one by one.

  • Turn off the printer
  • Open the printer cover
  • Take out the cartridge
  • Re-insert it back into its place.
  • Repeat the process for all cartridges (either 2 or 4 cartridges)

Solution3: Reset the Ink Absorber

How can you forget the waste ink absorber on a Canon printer? Try to reset it as well; not sure but this may help to resolve Canon Error Code 5100. Follow the below-given steps.

  • Start with turning off the printer and pulling out the power cable.
  • Press and hold the “Resume” button on your Canon printer.
  • Simultaneously hold down the printer’s ” Power” button.
  • The green LED light will turn ON.
  • Release the pressed “Resume” button (while holding down the “Power” Button.) and press it twice.
  • This action will turn the LED into amber and back into Green again.
  • Now, finally, release the “Power” button.
  • Select the “Reset Counter Absorber” action.
  • Again press the “Resume” button four times in a row, followed by pressing the power button.

Turn on your printer after a few minutes, and hopefully, the canon error 5100 will go away.

Solution4: Reset your Printer

Resetting your canon printer can help to remove the error 5100. The following check out the steps you need to perform. Please follow the steps in the mentioned order.

  • Turn off your Canon printer while removing the printer’s power cable.
  • Long hold the power button on your printer.
  • Simultaneously press the resume button twice (for a little while).
  • Now, it’s time to release the power button.
  • Some canon printer models demand this same process to be repeated.

Leave your printer for a while. Next, when you turn on the system, it will work without showing any error.

Solution5: Cleaning and Lubricating Printer

When nothing worked, the last resort is physical clean up and maintenance of your printer. But take up this step only if you know the ABC of printer’s hardware. Do the following:

  • Open the side cover of the canon printer
  • Clean it’s timing ribbon.
  • Clean the thin plastic strip that runs across the printer and is below the drive belt
  • Lubricate its gliders.
  • Lubricate the white purge cap (The sliding mechanism in the corner of your printer; in which the print-head parks when rests.)
  • Move all gears to and fro slowly.
  • Clean all visible parts.

TIP: Only use a damp lint-free tissue or a clean piece of clothing.

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