Arlo App Not Working | Step-By-Step Troubleshooting Guide

Edward Curlin

In the 21st century’s connected world, home security has become easier to access than ever. A big thanks to the Arlo security camera, one of the most innovative solutions available.

This device is famous because it is easy to use and gives you reliable performance. One of the amazing things about this device is that its app allows users to monitor their premises from any corner of the world.

But still, you may have to encounter an Arlo app not working issue.

Undoubtedly, the Arlo surveillance system is the most credible technology. Sometimes, it can also encounter hiccups. The same is true with the Arlo cam.

Presently, there are various users who have reported issues namely – connectivity issues, app crashes, and login difficulties. How frustrating these problems are!

Rest assured!

Once you understand why your Arlo app is not functioning properly, you can fix these issues shortly. This way, you can also ensure the proper and smooth functioning of your security system.

In this comprehensive guide, you will be able to go through all the issues that users confront with their Arlo device’s app.

Let’s keep an eye on the step-by-step solutions that will help you get your Arlo device back up and running quickly as well!

Why Your Arlo App Isn’t Working?

Here in this section, we have mentioned a few possible reasons why is your Arlo app not working. Let’s have an overview of each issue mentioned below:

Unstable or slow internet connection
If you are using a corrupted version of the Arlo app
It might be possible that the servers are down which can affect the performance of the Arlo app
Accumulated cache and data
The device’s operating system is outdated or incompatible
If you have entered an incorrect username or password
The app does not have the necessary permissions
Incorrupt installation of the app
Restrictions in the background activities of the app
Faulty battery optimization settings
Firewall or security software on your device

Troubleshooting Tips To Get Your Arlo App Back on Track

Are you striving to find the top-notch solution to get rid of the Arlo app not working? If so, you are in the right place. In this section, we have outlined the primary fixes. It will help you to recognize and troubleshoot the issues. As a result, you can get back your Arlo app on track.

Let’s get started!

Make sure that your Wi-Fi or cellular connection is stable
Download and install the latest update available for your Arlo app
Cross-check the server outage announcements by visiting Arlo’s official website or social media channels
Clear the app cache and data by following the step-by-step process
If it is required you can prefer to restart your router or modem
Make sure that the operating system of your device is up-to-date
Verify the login credentials before entering them into the box
Confirm that the Arlo app has required permissions
If it is required you can also prefer to uninstall the app and also reinstall it from the app
Disable battery optimization for the Arlo app in your device’s settings
Last but not least, double-check your firewall or security software settings. Along with this, you can also prefer to whitelist the Arlo app if it is required.

Wrapping-up

In short, now it will be clear to you how you can resolve the Arlo app not working issue. It is possible only when you have explored the section including the key factors responsible for the malfunctioning of the Arlo app.

Once you take a deep dive into the information given above, you will easily get back your Arlo cam. So, it is worth reading this blog post for you and all other users of the Arlo security surveillance.

Frequently Asked Questions

Why is my Arlo app not working on my smartphone?

There can be several reasons that can prevent the Arlo app not working on your smartphone. These issues can be – unstable or weak internet connections, use of an out-of-date app version, the app cache, and data. After knowing these issues, you can resolve them easily.

What should I do if my Arlo cameras are not working or showing offline?

A few of the users have to confront issues with their security systems. The same is true with the users who possess Arlo cameras. If they are not working or showing offline to you, there are several steps that you can take to fix this issue promptly.

A few of them are – verification of the Wi-Fi connection, locating the camera within the range of the router, restarting your security system & networking device, and more. If the issue still persists, you can try to remove and re-add the cameras to your Arlo system.

How can I fix login issues with the Arlo app?

Are you having difficulty logging into the Arlo app? If so, it will be worth checking the login credentials, stability of the internet connection, service outage of the Arlo servers, etc. Additionally, you can also check the official website of Arlo as well as social media channels for the latest updates.

Why is my Arlo app crashing or freezing frequently?

If the Arlo app is crashing or freezing frequently, there can be several factors responsible for this. These factors range from – out-of-date software, malfunctioning installation of the app, lack of storage in the device, and more.